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	<title>VoiceSage Blog &#187; customer loyalty</title>
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		<title>Referrals: Now 50% More Powerful !</title>
		<link>http://blog.voicesage.com/2007/06/12/referrals-now-50-more-powerful/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=referrals-now-50-more-powerful</link>
		<comments>http://blog.voicesage.com/2007/06/12/referrals-now-50-more-powerful/#comments</comments>
		<pubDate>Tue, 12 Jun 2007 13:42:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[bazaarvoice]]></category>
		<category><![CDATA[customer contact]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[loudervoice]]></category>

		<guid isPermaLink="false">http://www.d1041771.blacknight.com/blog/?p=425</guid>
		<description><![CDATA[Over the last number of posts, I have referred to the importance of customer reviews, and customer review sites (i.e. Bazzarvoice, Loudervoice,) They form an important part of the customers online search and evaluation strategy. Bazaarvoice claims that sales of &#8230; <a href="http://blog.voicesage.com/2007/06/12/referrals-now-50-more-powerful/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Customer Emotions: When To Call?</title>
		<link>http://blog.voicesage.com/2007/03/02/customer-emotions-when-to-call/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=customer-emotions-when-to-call</link>
		<comments>http://blog.voicesage.com/2007/03/02/customer-emotions-when-to-call/#comments</comments>
		<pubDate>Fri, 02 Mar 2007 11:39:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[financia]]></category>
		<category><![CDATA[jeff bonforte]]></category>
		<category><![CDATA[yahoo]]></category>

		<guid isPermaLink="false">http://www.d1041771.blacknight.com/blog/?p=388</guid>
		<description><![CDATA[Via The Wise Marketer: Six million UK savers state their intent to churn Nearly 6 million British savers plan to switch savings accounts, according to a survey by MoneyExpert.com and Defaqto. The study found that 5.99 million people intend changing &#8230; <a href="http://blog.voicesage.com/2007/03/02/customer-emotions-when-to-call/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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